C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity.
It enables conversation through text, audio, and video; i.e., agents can communicate with first-time website visitors and convert them into leads and even customers. It provides with social media accounts and personalized chat messengers like WhatsApp to improve the output by leaps and bounds. The software even offers customization options for chat windows.
C-Zentrix CZ Chat is a highly advanced and innovative chatbot service available in the current market.
It offers powerful figures that enable companies to make decisions based on data. Managers can check the performance of every individual employee in real-time. The software saves all the chats for future reconciliation and training purposes. CZ chat is a one stop solution for companies that seek to provide instant services to customers.
Here is a quick rundown of the features offered by C-Zentrix CZ Chat:
C-Zentrix CZ Chat offers best combination of features for a chatbot to be used in service industry. The live chatbot offered by CZ chat can be routed based on the customer queries, first time visitors, etc. to dedicated agents. The software also automatically records every chat or call made through it for tracking. And the most unique and stand out feature of C-Zentrix CZ Chat is the video calling facility! It allows companies to connect with their customers in real-time.
C-Zentrix CZ Chat is available in two different plans, these are:
The software enables managers to monitor all the chats of the agents with a barge-in feature to provide help to the agents
Analytics and Reporting
C-Zentrix CZ Chat generates chat analytics for all the workflows done by the agents to generate reports and comprehend the
This live chatbot software integrates with all social media accounts and messengers like WhatsApp for smooth working.
The software generates live notifications for all the updates and chats to keep the agents updated.
C-Zentrix CZ Chat facilitates chatting through a messenger interface for customer interaction.
Agents can transfer files through the chatbot to their customers/visitors.
Companies can transfer important data through the chatbot.
Companies can create a working script of content for agents to use it for interacting with their customers.
The chatbot can be customized by the users, e.g., they can adjust the size, change the colour of the chatbot, among many other
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C-Zentrix CZ Chat
₹1569 View plans
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Q. Can I use C-Zentrix CZ Chat on smartphones?
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Q. What are the system requirements for C-Zentrix CZ Chat?