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MyOperator manages your business calls | virtual IVR | hosted PBX | toll free numbers
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
MyOperator- Cloud Telephony
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MyOperator

by : MyOperator

Starting Price

₹1770/Month

Inclusive of all taxes

View plans

Get Discount

4.28 (4 Reviews & Ratings)

Brand: MyOperator

Type: Software

Operating System: Windows, iOS, Android

Free Trial Available: No

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MyOperator Software Overview

What is MyOperator?

MyOperator is one of the best call center software for businesses of all sizes in India. This solution is trusted by the vast number of business operators that require a fully functional call center. This call center software enables a user to conduct and track a large volume of calls in real-time. The call centre solution automatically routes calls to the call operators in real-time. It checks for the operators who are free when a customer calls.

MyOperator call centre solution can be easily integrated with your ongoing APIs. It facilitates seamless data sharing with CRMs for effortless sales work. My operator IVR generates push reports through SMS and Emails to keep the operational information at the manager and call the operator’s fingertips. For real-time monitoring, managers can use the live dashboard.

My Operator features

My Operator software works for all businesses and helps them create a simple and automatic call handling process. MyOperator call centre software offers the following features:

  1. Virtual number
  2. Toll-free number
  3. Vanity numbers
  4. Call recorder
  5. Call tracker
  6. Push notification reports
  7. Live dashboard
  8. Live call info
  9. Performance reports
  10. Multi-level IVR
  11. After hours call routing
  12. Real-time transfer
  13. One comprehensive panel for IVR design, integrations, etc.
  14. Calling features like live call transfer, sticky agents, and more.
  15. Get local and international virtual numbers
  16. 24*7 customer support for your MyOperator account.
  17. Customized services as per your business needs and call volume.
  18. Multi-level layers of safety for data security

How Does MyOperator Work?

MyOperator call center software operates in four steps:

  1. Customer Call: Caller/potential customer dials the centralized business phone number.
  2. Call Handling: MyOperator plays the recorded IVR message and asks caller to select extension or department.
  3. Call Forwarding: The call gets transferred to the considered department or agent. Meanwhile, MyOperator system is tracking and recording the call and its status.
  4. After Call: Callers can review the calling experience. Managers will get the call reports.

The price of MyOperator

MyOperator price starts at Rs 1770 per month. MyOperator pricing is available in four different plans; they are:

MyOperator mobile app for call management has the following features

  1. Virtual and tollfree number to attend multiple parallel calls and reduce chances of missed calls
  2. IVR solution to enable businesses to greet callers with a voice message and connect them to the correct agents based on their selection
  3. Automatic call routing to attend customer calls on the go
  4. Call tracking to check the history of each account, lead, or contact
  5. Detailed call reports to ensure constant and efficient team supervision
  6. Real-time updated logs to monitor missed calls, long hold time, and know trends
  7. Customer call recordings for reviewing and seeing the full context for each conversation
  8. Comprehensive panel for complete overview of team activity and productivity
  9. Click-to-call to quickly call customers

Multi-User Login to MyOperator App

MyOperator app provides permission based multi user login to ensure security and control over the call management app:

  1. Super admin: Gets complete control of the mobile app and other accounts. Can change the roles of other users. Receives all the reports, both agent and department wise.
  2. Manager: For head of the departments. Get complete access to the user accounts of only their department.
  3. Basic: Access to only your account. Cannot check the activities of others.

MyOperator Brand Details

Brand Name MyOperator
Information MyOperator aims to deliver innovation through smarter simpler telephony solutions to the market.
Founded Year 2010
Director/Founders Ankit Jain, Pratik Jain
Company Size 101-500 Employees

MyOperator Features

Choose your business number

Companies can choose their business phone numbers and customize it any time.

Analyze your business’s call traffic

Call center managers can monitor all the calls made in a day. 

Connect your callers to the right agent

Users can create an IVR response system and use it to direct calls towards concerned agent or operator. 

Notification Engine

MyOperator offers important updates to improve the workflows through notifications.

CRM

This call center software can integrate with the customer relationship management solution seamlessly and share data for leads

Call Recording

Call centres can use this software to record all the calls made on a daily basis. These recordings can be heard to monitor

Toll Free Number

Call centres can deploy toll free helpline numbers and increase the traffic to their marketing campaign. 

Analytics and Reporting

The software offers detailed operational insights to improve daily workflows. 

Smart Call Tracking

This software enables managers to track all the important details of the calls being made by the call centre. It records when and

Voicemail

The software also provides voicemail services that companies can use to record audio messages from their customers. 

Intercom Groups

Organizations can create intercom groups for sharing calls and assigning it accordingly. 

Sticky agent

This feature enables users to assign specific agents to sort out queries instantly. 

Data Export

The software provides data in PDF and excel sheets which makes it easily shareable and readable. 

SSL Security

The software uses SSL security system to protect call center data from any attempt of stealing. 

API Integration

Organizations can integrate this software with their regular APIs for daily workflow. 

MyOperator Plans & Pricing

Budding Business
1770
  • Call Recording
  • Toll Free Number
  • Notification Engine
  • Analytics and Reporting
  • Choose your business number
  • Analyze your business’s call traffic
  • Connect your callers to the right agent
  • Virtual Number
  • Performance Reports
  • Voicemail
  • Intercom Groups
  • Sticky agent
  • Data Export
  • SSL Security
  • API Integration
    • Quantity
    • Monthly (Month(s))
Growing Business
3540
  • Call Recording
  • Toll Free Number
  • Notification Engine
  • Analytics and Reporting
  • Choose your business number
  • Analyze your business’s call traffic
  • Connect your callers to the right agent
  • Virtual Number
  • Performance Reports
  • Voicemail
  • Intercom Groups
  • Sticky agent
  • Data Export
  • SSL Security
  • API Integration
    • Quantity
    • Monthly (Month(s))
Big Business
5900
  • Call Recording
  • Toll Free Number
  • Notification Engine
  • Analytics and Reporting
  • Choose your business number
  • Analyze your business’s call traffic
  • Connect your callers to the right agent
  • Virtual Number
  • Performance Reports
  • Voicemail
  • Intercom Groups
  • Sticky agent
  • Data Export
  • SSL Security
  • API Integration
    • Quantity
    • Monthly (Month(s))
Enterprise
0
  • Call Recording
  • Toll Free Number
  • Notification Engine
  • Analytics and Reporting
  • Choose your business number
  • Analyze your business’s call traffic
  • Connect your callers to the right agent
  • Virtual Number
  • Performance Reports
  • Voicemail
  • Intercom Groups
  • Sticky agent
  • Data Export
  • SSL Security
  • API Integration
Why Choose Us

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Try Before You Buy


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Explain their software features better so that you make the right choice for your business


They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

Fits Right Into Your Budget


At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

Trusted by many happy and satisfied businesses

One software can change your life

We make it happen! Get your hands on the best solution based on your needs.

MyOperator Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • Contact Center
  • All Businesses
  • English

MyOperator Reviews

63%

Have recommended this product

Overall Score

4.2/5
Based on 4 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AS

Anupam Saini

User

4.3/5

4.5/5

4.2/5

4.1/5

4.4/5

“From sceptic to supporter”

Pros :

Cons :

Posted - Oct 19, 2017

MT

mitesh Tiwari

User

4.8/5

4.5/5

4/5

4.5/5

4.6/5

“You have to trust these people guys”

Pros :

Cons :

Posted - Oct 12, 2017

SA

Syed Ahmed

User

4/5

5/5

4.5/5

4/5

4/5

“”

Pros :

Cons :

Posted - Aug 22, 2018

Compare MyOperator With other Call Center CRM Software

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Call Center CRM Software

MyOperator

Starting Price

₹1770/Month View plans

Reviews (4 reviews)

VS

MyOperator FAQ

A. To get customized solutions, click on “Request for price” under Enterprise Custom Plan. Our sales team will contact you and take your requirements and help you accordingly.
A. There is no upper cap for lines in each plan, users can include as many lines as they want.
A. MyOperator uses cloud-based services to save data online.
A. Yes, Techjockey provides demo for MyOperator. To avail the demo, please request a call.
A. The updates are covered under your monthly/yearly subscription plan of the software.
A. The app MyOperator lets you greet customers with a voice message and helps them register their query through IVR menu. The call is routed to the relevant agent or department. MyOperator app tracks and records the call. After the call is cut, you can use MyOperator login to schedule follow up calls and get all call details stored on the cloud, like the recording, caller location, call timing, agent who responded, etc.
A. You can only view reports from the mobile app. However, you can subscribe for your business’s reports either through SMS or emails from web panel
A. With MyOperator app, users can create and save notes, block callers, create customer database, follow up with missed calls, view and filter call logs and share them.

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